1. Why do we need to measure the impact of knowledge management? What can a finely honed KM measurement systems do for us?
2. (Be sure to read carefully the chapter for these areas for you to discuss)
A. DISCUSS the elements of a portfolio of Measures?
B. DISCUSS the elements of a portfolio of Categories?
C. DISCUSS the elements of a portfolio of Steps?
D. DISCUSS the elements of a portfolio of Criteria?
E. DISCUSS the elements of a portfolio of Levels?
3.What is the Analytics? What is your perspective of "the power of Analytics" ? What does it do for our business?
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