Advanced human services professional practitioners are bound by laws (e.g., Title VII of the Civil Rights Act of 1964), by the NOHS code of ethics, and by organizational policies and procedures that promote ethical behavior and cultural sensitivity. Practitioners may encounter challenges when the laws, code of ethics, and organizational policies and procedures conflict. For example, suppose a service user asks the practitioner to pray with them at an intake assessment because they are experiencing stress. The practitioner reluctantly agrees to pray to avoid exacerbating the service user’s stress, even though the organization’s policy prohibits discussing religion. Leaders created the policy to prevent practitioners from trying to convert service users to their religion. The practitioner’s supervisor ultimately decides to terminate the practitioner for violating the policy. Did the supervisor make the right decision? How might these and other violations be better addressed?
For this Discussion, you will explore a human services organization’s policies and procedures to determine how ethics training is addressed in relation to maintaining appropriate boundaries and cultural sensitivity. You will also use the NOHS code of ethics to evaluate the organization’s response to violations of policies and procedures.
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